On Air: Fukuoka City Information/2015.03.14(Sat)/09:00～

The end of March is a busy period at local ward offices. Therefore, on Sunday, March 22nd and Sunday, March 29th, the Citizen Section, Health Insurance and Pension Section, Welfare and Nursing Care Insurance Section, and the Child Rearing Support Section of ward offices in Fukuoka City will hold special hours. On those days, they will be open from 10 AM until 2 PM. The Irube and Seibu Branch Offices will be opened as well.

However, please be aware that if you have any documents that need confirmation by municipalities other than Fukuoka City, they might not be processed.

The most convenient place to obtain official certificates, such as Certificates of Residence, is by going to the ID Service Corners that can be found at the Information Plaza on the first floor of Fukuoka City Hall and next to the Customer Service Center in the Hakata Subway Station. Service is available between 9 AM and 8 PM except for days with special office closures.

Also, residents of Fukuoka City can receive certified documents at convenience stores anywhere in Japan. If using this service, be sure to bring your Basic Resident Registration Card and Ward or branch office service registration (利用者登録). Be sure to take care of necessary processing first at your local ward or branch office.

And in another announcement from Fukuoka City...

Please file requests to begin receiving water service, or to terminate service, when one moves to or from a new home. Requests can be made to the Customer Service Center by phone. The number to call is 092-532-1010. The Customer Service Center’s normal hours for accepting requests are weekdays between 8:45 AM and 5:30 PM, and also on Saturdays from 9 AM until 5 PM. They will also be accepted on Sunday, March 22nd and Sunday, March 29th between 9 AM and 5 PM.

Please allow 4 days for service (excluding Saturdays, Sundays and national holidays) when making service requests to the Fukuoka City Waterworks Bureau. You can also place requests via Internet. Please allow for 5 days for service (again, excluding Saturdays, Sundays and national holidays). For further information, visit the Fukuoka City Waterworks Bureau homepage by searching fukuoka-shi suidou kyoku in your Internet browser’s search engine.